How AI agents that take action in the CRM can enhance capacity
Applying AI to more than lead enrichment workflows puts a revenue operations team in the top 10% for AI adoption.
Niall Kelly | CoFounder & CTOThe Playbook
Learn about the impact of AI on post-sales with insights and updates from the Trig founders
- Niall Kelly | CoFounder & CTO
How agent teams scale customer success without hiring more CSMs
Bain found customer success managers spend about 65% of their time on work AI could automate, while net revenue retention fell even as companies hired more customer success roles.
Tom Richards | Co-Founder & CEOThe best AI tools for sales and account teams in Slack
Comparing six AI tools that cover most of what a sales or account team would need today including: what each one does, who it's for, and how to start for free.
Niall Kelly | CoFounder & CTOThe hidden cost of the AI sprinkle: Why using ten tools is less effective than using one system
A revenue leader can count ten AI purchases and still struggle to name the one that shifted net revenue retention by a point.
Mark Ryan | CoFounder & CPOHow Trig catches the accounts that go quiet before the renewal call
Some of the most important things in a customer relationship are not events, but rather the absence of events.
Patrick Mullen | CoFounderHow Trig builds the customer intelligence layer for post-sales
The most important data a revenue team has is no longer what sits in the CRM.
Tom Richards | Co-Founder & CEOIntroducing Trig 2.0: The future of post-sales has arrived.
Today we're launching Trig 2.0, a breakthrough new AI for managing and growing your entire customer base.
Tom Richards | Co-Founder & CEOHow Trig measures the impact of customer outreach
The challenge for measuring success in customer success is that traditional tools make it nearly impossible to connect interventions to outcomes.
Tom Richards | Co-Founder & CEOIntroducing Signals: Automatic risk and opportunity detection for post-sales
Imagine having someone whose sole job is to monitor your entire customer base, and continuously look for signs that accounts need attention.
Niall Kelly | CoFounder & CTOHow AI makes personalized communications at scale possible
There aren't enough hours in the day to write individual messages for every account that needs attention, so teams start looking for ways to automate. And that's where the trade-offs begin.
Mark Ryan | CoFounder & CPOAI Agents and Jobs: The execution layer customer success has been missing
Identifying which customers need attention is critical, but it's only half the problem. The other half is execution.
Patrick Mullen | CoFounderThe hidden cost of building customer segments manually
Every hour your team spends wrangling spreadsheets is an hour they're not spending on conversations, interventions, or strategic work.
Tom Richards | Co-Founder & CEO
An agent for every account.
The agent-powered workspace built for account management and customer success.